Solutions for Health Plans

Quil’s platform is designed to engage members in their health and benefits, getting them to the right care at the right time. The platform offers simplified, personalized, self-service tools and step-by-step guidance that enables members to find the information and services they need. Members can also better understand their financial responsibilities before receiving care. Access to virtual care tools including telehealth visits, care plans and more, has never been easier. By offering innovative solutions that truly help, health plans improve member experience and retention, reduce cost of member services and guide members to the right care at the right time reducing overall spend.

health-plans

Extend digital member engagement through broader communication
across all channels, including television

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BETTER THAN THE REST

Offer a differentiated, simplified member experience and a holistic view of evidence-based information and all available plan resources in one place

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Build Trust

Partner and work closely with provider networks in supporting their patients and build stronger relationships throughout

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MANAGE UTILIZATION

Understand and influence member activity and ownership in their care while guiding members to the right site of care the first time

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Maximize Existing Investments

Get better return on programmatic investments with higher member adoption rates

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Improve Margins

Improve margins with a self-service digital benefits navigator and ensure care managers can focus exclusively on the highest value cases

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Discover Insights

Harness powerful insights into population behaviors and outcomes to inform better benefit design

Helping members
get the most from
benefits

  • Improve member experience
  • Promote health literacy
  • Encourage member self-service and autonomy
  • Improve adherence to clinical best practices
  • Improve HEDIS and STAR performance
  • Reduce spend
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How It Works

Throughout the benefit year

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Members

  • Can enjoy an easier way of finding the information and services they need
  • Can get answers to questions about their benefits and coverage
  • Can improve understanding of their health with step-by-step guidance
  • Can confidently make choices with better transparency on financial responsibilities
  • Can invite their family and friends to support them

Payer Teams

  • Can easily onboard new members
  • Can provide personalized guide for different members
  • Can deliver communications and updates digitally
  • Can efficiently scale member education
  • Can drive members to one centralized place for resources
  • Can enable care managers to expand their case load
  • Can reduce operational costs
  • Can keep members on track with automated check-ins and reminders
  • Can streamline staff workflow and processes
  • Can reduce documentation
  • Can get alerts on member progress and status
  • Can extend support to provider/network partners

About Quil

Quil, the joint venture of Independence Health Group (Independence) and Comcast, is the digital health platform that offers personalized and interactive health journeys to consumers and their caregivers. Quil is committed to educating and engaging consumers about their health as we believe the impact means better outcomes at a lower cost. Quil serves patients, members, and their caregivers and is partnered with healthcare providers and health plans nationally. We are headquartered in Philadelphia, PA with additional offices in New York City.

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